Operational Compliance Team Leader

Department: Risk, Payments & Fraud
Location: Malta

Job Description

Operational Compliance Team Leader


Department:             Risk, Fraud & Payments

Location:                   Malta

Reporting to:            Risk Operational Manager

Contact Type:           Full-time, Indefinite

About the role

As an Operational Compliance Team Leader, the job holder will be responsible to assist in the development, performance and maintenance of the operational compliance analysis of the organization with the added responsibility for the day to day activities of the Operational Compliance Analyst team, ensuring that all the company internal operational processes related to Social Responsibility, Responsible Gambling, AML and Compliance for the all markets are being handled daily, working as they should be and that the Business and our customers are protected.



  • Being the focal point between the business and the Operational Compliance Analysts, ensuring that all of the relevant daily activities are running as per all the relevant guidance and regulations and establishing a clear communication pipeline
  • Regularly assess the efficiency of control systems and recommend effective improvements
  • Reporting (content and format as agreed) on a daily, weekly and monthly basis or as otherwise required
  • Assist in achieving complete compliance management systems in accordance with business plans and adherence to legislation and agreed regulatory bodies’ processes and procedures
  • Contribute to training and development of the team
  • Assist with risk assessment, audit review, monitoring & managing compliance within the business. Be an escalation point within the RPF Department, mainly the AML & RG Team for any UK-new-process related query
  • Assist with identifying shortfalls in and/or potential improvements to policy and process; assess effectiveness of current policies and processes and recommend and implement required changes
  • Manage the preparation and agreement of individual action plans and targets for all team members
  • Maintain accurate records
  • Identify any training needs or lack of processes
  • Perform periodic audits on company procedures and processes
  • Other Adhoc duties as set by the business


Skills & Experience Required

  • A minimum of 3 years’ experience in iGaming Operational role with exposure to Compliance, Risk, Safer Gambling or AML.
  • Independent and strong pro-active attitude
  • Excellent organizational and communication skills
  • Ability to contribute towards compliance management and control
  • Good knowledge of UKGC Affordability, AML&CFT and Social Responsibility requirements
  • Good Communication skills

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