Business Process Analyst

Department: Administration & Operations
Location: Malta

Job Description

Position Purpose

As a performance analyst you will be tasked with reviewing all of the firm’s operational and business processes. Your role will be to identify where we can do better. You will be required to research and implement new business processes associated with increasing productivity, reducing overheads and elevating economies of scale. You will be working in a complete digital environment and will be required to be up to date on most recent advancement in the field


  • Responsible for identifying areas of improvements and concerns in business operational areas and provide appropriate strategies to resolve them
  • Responsible for the development and implementation of performance metrics to improve business operational efficiency
  • Responsible for the analysis of business problems to identify the root causes and recommend corrective actions
  • Provide documentation for identified problem, definition, and procedures for solving them
  • Responsible for providing optimal business solutions to achieve operational and financial goals
  • Appraise and recommend improvements to current business programs
  • Propose new techniques and technologies to actualize business goals
  • Serve as mentor to associates and provide trainings to fill gap needs
  • Undertake research and collect data to better analyse outcomes
  • Responsible for developing business presentations for management and clients as needed
  • Regularly monitor business performance and generate performance reports to management
  • Develop, revise, and enforce business policies and procedures as needed.

Skills & Experience Required

  • Bachelor’s degree in Industrial engineering, Business , Statistics or Economics
  • 2-3 years experience in an equivalent position preferably in consultancy firm
  • Strong understanding and experience in business process automation

Further Information

At Genesis we offer a friendly, dynamic work environment. We believe that our employees are our main asset and we make sure that we walk the talk. In addition to a competitive salary, we also provide daily lunch, regular team events, Comprehensive Health Insurance and other benefits. This position is based in Malta and we are looking to recruit as soon as possible.

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